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monaabstractart.com

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Frequently Asked Questions - FAQs

Q. What is monaabstractart? Where does it operate from?
A. Monaabstractart displays the work/paintings of Ms. Mona Sikka only and she operates from her home studio located at Gurgaon.

Q. What kind of paintings are displayed on the website?
A. All paintings are Acrylic paintings.

Q. Do I need to pay any amount extra than the amount displayed with the painting on web site?
A. The amount displayed includes the shipping, packaging charges and applicable taxes. You need to only pay the amount displayed on our web site.

Q. How can I make payment?
A. You can make payment by crediting the amount to our account. For details please refer to Payment Terms under Terms of Usage.

Q. Is the painting framed?
A. No, the paintings are not framed. They have been left in a canvas form so that you may get it framed according to your taste and style.

Q. Can I cancel my order?
A. Yes, you may cancel your order till the time it is not shipped from our premises. For details please refer to Cancellation of order under Terms of Usage.

Q. What if I receive my order in damaged condition or do not receive the order at all?
A. You may claim full refund in case you receive the order in damaged condition or do not receive the same at all. For details please refer to Return of order under Terms of Usage.

Q. Can I track my order online?
A. After dispatching your order, we will e-mail you the details of the dispatch i.e. courier name and airway bill number etc. for tracking the order.

Q. Can I return the painting if I do not like it after receiving the same?
A. No, we do not accept return of the order.