Om Sai Ram

monaabstractart.com

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TERMS OF USAGE

The following describes the terms which will govern your order; you must read, agree with and accept all of the terms and conditions contained in this document.

1.    Cancellation of order

You have a choice to cancel the order till the time the order is not shipped from our premises.

1.1     For cancellation of the order, you may email us at mona@monaabstractartart.com

1.2     Full amount will be refunded and credited to the same account from where the payment is made for the order.

 

2.    Return of order

There is no return policy but you are allowed to return the order only if the same is received in damaged condition. For returning the damaged order it is mandatory that you should open the order before courier/delivery boy and in case it is found to be damaged, you are requested to write on/endorse the proof of delivery that the order is received in damaged condition.

Return Process

2.1     After receiving the damaged order you must inform us within 24 hours of receiving the painting and send a detailed email explaining the damage and/or may send a photo of damaged painting at mona@monaabstractartart.com

2.2     We will send an e-mail within two days of reporting of damaged goods intimating the return approval.

2.3     Only after receiving the return approval, you should ship painting back to us at our Gurgaon, Haryana address provided in the e-mail sent to you.

2.4     We recommend to return the painting via a trackable method and inform us in advance regarding the dispatch details.

2.5     After the receipt of the damaged order, we will refund the full amount to the credit of account from where the payment was made.

 

3.    Copyright Infringement

All the paintings are original artwork of Ms. Mona Sikka and she reserves all the rights on the same. Name of Ms. Mona Sikka and the year in which the painting/work is created will be clearly displayed on every painting.

It is illegal to copy or reproduce the paintings without our express permission.

 

4.    Delivery Information

4.1     We deliver orders to all cities and states across India at our own cost.

4.2     All orders will be dispatched within 10 (Ten) days of receiving the payment.

4.3     We do packaging of the order(s) in wooden boxes to ensure its safe delivery.

4.4     After dispatch of the order, we will e-mail you the details of the dispatch i.e. courier name and airway bill number etc.

4.5     Please timely inform us, in case you change your address after placing the order.

5.    Payment Terms

5.1     The amount displayed with the painting is inclusive of shipping, packaging charges and applicable taxes. You need to only pay the amount displayed on our web site.

6.    Communication and Notices

6.1     All notices and communication meant for us should be sent on mona@monaabstractartart.com or such other address as we may notify from time to time. You should mention the correct order number in all communications.

6.2    All notices and communication meant for you will be in writing and will be sent to your address as provided by you while placing the order. We may send you notice by post, courier, hand delivery, fax or e-mail/electronic mode or by any other means as determined by us.

7.    Governing Law and Jurisdiction

7.1     All the terms and conditions contained herein shall be governed by the Laws of India.

7.2     Dispute, if any, shall be subject to jurisdiction of courts at Gurgaon, Haryana only.