TERMS OF USAGE
The following describes
the terms which will govern your order; you must read, agree with and accept all
of the terms and conditions contained in this document.
1.
Cancellation of order
You have a choice to
cancel the order till the time the order is not shipped from our premises.
1.1 For cancellation of the
order, you may email us at
mona@monaabstractartart.com
1.2 Full amount will be
refunded and credited to the same account from where the payment is made for the
order.
2.
Return of order
There is no return policy
but you are allowed to return the order only if the same is received in damaged
condition. For returning the damaged order it is mandatory that you should open
the order before courier/delivery boy and in case it is found to be damaged, you
are requested to write on/endorse the proof of delivery that the order is
received in damaged condition.
Return Process
2.1 After receiving the
damaged order you must inform us within 24 hours of receiving the painting and send a detailed email explaining the damage and/or may send a photo of damaged
painting at
mona@monaabstractartart.com
2.2 We will send an e-mail
within two days of reporting of damaged goods intimating the return approval.
2.3 Only after receiving the
return approval, you should ship painting back to us at our Gurgaon, Haryana
address provided in the e-mail sent to you.
2.4 We recommend to return
the painting via a trackable method and inform us in advance regarding the
dispatch details.
2.5 After the receipt of the
damaged order, we will refund the full amount to the credit of account from
where the payment was made.
3.
Copyright Infringement
All the paintings are
original artwork of Ms. Mona Sikka and she reserves all the rights on the same.
Name of Ms. Mona Sikka and the year in which the painting/work is created will
be clearly displayed on every painting.
It is illegal to copy or
reproduce the paintings without our express permission.
4.
Delivery Information
4.1 We deliver orders to all
cities and states across India at our own cost.
4.2 All orders will be
dispatched within 10 (Ten) days of receiving the payment.
4.3 We do packaging of the
order(s) in wooden boxes to ensure its safe delivery.
4.4 After dispatch of the
order, we will e-mail you the details of the dispatch i.e. courier name and
airway bill number etc.
4.5 Please timely inform us,
in case you change your address after placing the order.
5.
Payment Terms
5.1 The amount displayed with the painting is inclusive of shipping,
packaging charges and applicable taxes. You need to only pay the amount
displayed on our web site.
6.
Communication and Notices
6.1 All notices and
communication meant for us should be sent on
mona@monaabstractartart.com or such
other address as we may notify from time to time. You should mention the correct
order number in all communications.
6.2 All notices and
communication meant for you will be in writing and will be sent to your address
as provided by you while placing the order. We may send you notice by post,
courier, hand delivery, fax or e-mail/electronic mode or by any other means as
determined by us.
7.
Governing Law and
Jurisdiction
7.1 All the terms and
conditions contained herein shall be governed by the Laws of India.
7.2 Dispute, if any, shall be
subject to jurisdiction of courts at Gurgaon, Haryana only.